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This site is under construction. For details on derby services please visit

Online: If you wish to provide feedback online, please click here (links to Customer feedback form on the website)

Post: If you prefer, you can write to the Arriva Customer Care Team at this address:
Arriva Customer Services
FREEPOST ANG 7624, Luton, Bedfordshire, LU4 8BR

Lost Property: If you have left something on an Arriva bus please contact our Customer Service team on 0844 800 44 11 (Monday - Friday, 8am - 6pm). You will need to provide a full description of the item, service number and time of your journey.


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